Freight Tiger Is Hiring For Technical Support Engineer (ERP, CRM Integration) Role | Gurugram

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Freight Tiger Is Hiring For Technical Support Engineer (ERP, CRM Integration) Role | Gurugram

Full Time Freight Tiger 2 Years + Technical Support Engineer (ERP, CRM Integration) Work From Office ₹  Upto 8 LPA BE / BTech / MCA

Note :- Candidate Should Be From Same Location Only.

Job Description:-

Freight Tiger is a dynamic and rapidly growing company specializing in freight management solutions. We are committed to providing innovative and efficient solutions to our clients in the logistics industry. As we expand our operations, we are seeking talented individuals to join our team in the role of Technical Support Engineer.

As a Technical Support Engineer specializing in ERP and CRM integration, you will play a crucial role in ensuring the seamless integration and functionality of our software solutions for our clients. This role requires a strong technical background, excellent communication skills, and the ability to effectively troubleshoot and resolve issues in a timely manner.

Key Responsibilities:

  • Provide technical support to customers facing issues with ERP/CRM integration.
  • Troubleshoot and resolve technical issues related to software functionality and integration.
  • Collaborate with internal teams to escalate and resolve complex technical issues.
  • Communicate effectively with customers to understand their requirements and provide appropriate solutions.
  • Document and maintain technical support processes and procedures.

Requirements:

  • 3-5 years of experience as a Technical Support Engineer in a customer-facing role.
  • Strong knowledge of ERP/CRM systems or ERP/CRM integration, such as SAP, Oracle ERP, Zoho, Salesforce, Epicor, etc.
  • Bachelor's degree in Engineering (BE/BTech) or MCA.
  • Previous experience working in a product company is preferred.
  • Excellent communication skills and the ability to interact effectively with customers and internal teams.
  • Strong problem-solving skills and the ability to troubleshoot technical issues efficiently.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • A proactive attitude towards learning and keeping up-to-date with new technologies and industry trends.

Benefits:

  • Opportunity to work in a dynamic and innovative environment.
  • 5 days working week for a healthy work-life balance.
  • Growth opportunities and career advancement based on performance.

Salary: Up to 8 LPA

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