Note :- Candidate Should Be From Same Location Only.
Greetings ! Lenskart is hiring for multiple role.....
✓Inbound Team-
Openings Fresher and experienced-
calling team- 80 calls per day
Shift timings- 9am to 10pm- any 9 hours
Salary bracket- around 25k in hand For fresher- 21,600k Incentives- 15k
Good communication skills
Good knowledge of customer support business
Learn about Lenskart
Confident in speaking
No cab facility
✓Chat Team-
Experienced- 6 months in chat process
80% chat 20% outbound calling
Shift timings- 9am to 10pm- any 9 hours
Salary bracket- around 25k in hand
Incentives- 15k
Typing test in final round- 25 to 30 WPM
Good communication skills
Good knowledge of customer support business
Confident in speaking
No cab facility
✓Central Ticketing Team ( Escalation Team )
Experienced- 6 months in calling and chat or email
80% calling 20% emails
Shift timings- 9am to 10pm- any 9 hours
Salary bracket- around 26k to 33k Incentives- 18.5k
Problem solving skills
Good communication skills
Good knowledge of customer support business
Confident in speaking
No cab facility
✓Social Media Team ( Male )
Experienced- 6 months experience in blended process / Social media background Blended process
Shift timings- 8am to 10pm- any 9 hours
Salary bracket- Between 26k to 35k
Incentives- 15k
Problem solving skills
Excellent communication skills
Good knowledge of customer support business
Confident in speaking
No cab facility
✓Interview Rounds :-
1.HR screening
2.AON test- written skills ( Min passing score is 60% )
3.Final round- operations and training team
Training Period Lenskart Academy, Gurgaon ( 12 days paid training )
Days- Monday to Saturday
Timings- 10am to 7pm / 9am to 6pm ( Sunday fixed off )
You are required to reach the office 15 mins before the mentioned time.
Address Lenskart Academy, First Floor, 270, Udyog Vihar II Rd, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122015
Working Office Mohan Estate Office, Delhi
5.5 days working
Rotational shifts- Rotational week offs
Timings- Any 9 hours shift between 9am to 10pm
Performance based incentives ( INR 15,000 )
Mohan Estate, Block B, Mohan Cooperative Industrial Estate, Badarpur, New Delhi, Delhi 110076
Note: No leaves will be provided at the training time and for the first 1 month. Only medical leaves will be provided with medical proofs. If you take leaves in the training period, it will be considered as an abscond case and we have to deactivate your EMP code.